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KMID : 1002520170110010067
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Korean Journal of Health Service Management
2017 Volume.11 No. 1 p.67 ~ p.78
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Influences of Fatigue, Emotional Labor and Job Embeddedness on Nurses Turnover Intention
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Kim Yo-Na
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Abstract
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Objectives : This study investigated the fatigue, emotional labor and job embeddedness factors influencing the turnover intention of clinical nurses.
Method : A survey was conducted with 479 hospital nurses. Data were analyzed using descriptive statistics, t-tests, ANOVA, Pearson correlation coefficients. and multiple regression with SPSS/WIN 23.0.
Result : The mean scores fatigue, emotional labor, job embeddedness. and turnover intention were 3.06±0.71, 3.43±0.60, 2.94±0.47, and 3.39±0.62, respectively. Turnover intention was positively correlated with fatigue and emotional labor, but negatively correlated with job embeddedness. Multiple regression analysis showed that the factors affecting turnover intention were job embeddedness, emotional labor, gender, and with studying.
Conclusion : The results indicate that emotional labor and job embeddedness are very important factors affecting nurses turnover intention. Therefore nurse managers should decrease nurses emotional labor and maximize their job embeddedness by developing various emotional sensitivity and support programs.
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KEYWORD
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Nurses, Fatigue, Emotional Labor, Job Embeddedness, Turnover Intention
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